CENTRE’s ‘Workflow Management’ is a system of overseeing processes to pass information, documents, and tasks from one user to another according to a predetermined process. By automating many of the processes and establishing a procedure that is consistently followed, unnecessary steps are eliminated and every member of the team is fully aware of his or her responsibilities. Streamlining responsibilities and clarifying roles permits users to more easily determine where improvements can be made to increase efficiency and to improve the quality of the product or service.